- Operations
Service Excellence Course for Executives
This course will enable learners to Provide Go-the-Extra-Mile Service, project a Positive and Professional Image towards customers
Functional Skills
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- Operations
Customer Service Excellence
This course will enable you to be able to identify customers’ pain points, and find solutions to address customer needs, build trust and loyalty, and retain customers who would be your organisation’s word-of-mouth (WOM) advertisers.
- Human Resources
Workshop 2: Working with real world HR data.
Explore various tools and techniques that can help you facilitate data analysis
- Human Resources
Workshop 5: IPE fundamentals l Mercer Total Rewards Strategy (TRS) Program
Understand the differences between a role and a job
- Technology
CADS - Cybersecurity Attack and Defense Specialist
Cyber range training is designed to equip participants with the necessary knowledge and skills to monitor intelligence-gathering and anticipate potential threats to an ICT system proactively through an intensive cyber range training.
- Technology
ITIL® 4 Foundation
An advanced guidance course that prepares organisations for success in their digital transformation journey by focusing on creating and delivering value to their customers.
- Technology
CISSP® Certified Information Systems Security Professional
This 5-day concentrated course provides information security professionals with a fully-immersed, minimum-distraction CISSP training and certification experience. The course covers the 8 domains of the CISSP Common Body of Knowledge as reorganised and updated in 2021.
- Finance
Visual Analytics with Tableau for Accounting and Finance Professionals
Tailored for accounting and finance professionals, this course teaches participants how to use Tableau (a data visualisation tool) to analyse data through step by step hands-on exercises. Participants will also learn how to uncover new insights from visual analytics and to communicate those insights effectively to others.
- Finance
Finance Essentials for Business Success
A highly intensive programme to help professionals drive organisational performance with sound financial knowledge.
- Finance
Essentials of Finance & Management Accounting for Non-Finance Professionals
This two-day course will benefit department and business unit managers, executives, budget holders and mid-career professionals who may not have the relevant financial experience or qualification.
- Finance
Effective Cash Flow Management, Budgeting & Analysis
This course is designed to discuss the main features of cash flow statement, the techniques and methods to develop cash flow budgeting, and interpret the performance of an organization using the cash flow statements.